Shipping policy

Shipping Policy

At AIELA, we aim to make your shopping experience as seamless as possible.
Please review our shipping policy below.

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Shipping Regions

We offer worldwide shipping 🌍

For orders within Egypt:

• Next-day delivery in Cairo for orders placed before 12 PM.

• 1–3 business days for other Egyptian cities.

International delivery times vary depending on destination and carrier.

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Order Processing

All orders are processed promptly once payment is confirmed or when Cash on Delivery is selected (available for Egypt only).
You will receive a confirmation email with your order details once your purchase is complete.

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Shipping Fees

Shipping fees (if applicable) are calculated and displayed at checkout.
Any free or discounted shipping offers will be clearly communicated on our website or social media.

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Delivery Timeframes

Delivery times may vary based on your location and the selected shipping method.
Please allow extra time during holidays, peak periods, or due to courier delays.

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Additional Information

Customers are responsible for providing accurate shipping details.
AIELA is not liable for delays or lost packages due to incorrect addresses.

If your package is delayed, lost, or you need assistance, please contact us at aielathelabel@gmail.com — our team will be happy to help.