Privacy policy

Privacy Policy

At AIELA, we value your privacy and are committed to protecting your personal information. By shopping with us, you agree to the practices outlined in this policy.

Information We Collect

When you shop with us, we collect the following information to process your order:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details

We also collect information about how you use our website (such as browsing behavior) to improve your shopping experience.

How We Use Your Information

  • To process and deliver your orders

  • To provide customer support

  • To send marketing communications (email, SMS, WhatsApp) if you opt-in

  • To improve our website, products, and services

Sharing Your Information

We only share your information with trusted third parties when necessary to complete your order:

  • Logistics partners (to deliver your order)

  • Payment providers (to process your payment securely)

We do not sell or rent your personal data to any third parties.

Data Security

We use industry-standard measures to protect your personal information. While we take all reasonable steps to safeguard your data, no method of transmission over the Internet is 100% secure.

Your Rights

You may contact us at any time to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request removal of your personal data (subject to legal or transactional requirements)

Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us at:
aielathelabel@gmail.com